Last modified: July 26, 2016
www.babelprojekt.com is a website operated by Babelprojekt Ltd. (“Babelprojekt”), a company registered in Hungary under the company number 13-09-152194 (Vat Nr.: HU23708675). Our registered office is at Halom Str. 11, 2040 Budaörs, Hungary.
I. Information users provide on Babelprojekt.com
Generally, you can visit Babelprojekt’s website without entering any personal information. Without registering you are an “anonym” visitor. On certain pages, we may ask you for personal information to provide a service or carry out a transaction that you have requested.
a.) Registration information
When you sign up for Babelprojekt, you are required to provide:
- Contact details, such as your name, title, company/organization name, e-mail address, telephone and fax numbers, and physical address;
- Information about your company (if you register as a company);
- Information about your translation services;
- Financial information (e.g. your PayPal account information);
- Information such as your nationality and country of residence;
- Information used to customize and facilitate your use of our website, including login and technical information.
b.) Additional information
We also receive other types of information about you:
- Feedback about you from your contacts, such as trust in your work, or evaluation after an assignment through NPS™;
- Feedback from you about our website and our services in general;
- Babelhelp™ activity: questions and answers, collected points;
- Inquiries about and orders for our services;
- Information that assists us in identifying the services that best meet your requirements;
- Event registration information.
You are not required to provide any of the information above, but if you do not, we may not be able to provide you the requested service or complete your transaction.
c.) Automatically collected information
We collect information about your visit to our website, including what pages you view, the number of bytes transferred, the links you click, the materials you access, and other actions taken on Babelprojekt’s website. We also collect certain standard information that your browser sends to every website you visit, such as your Internet Protocol (IP) address, your browser type, capabilities and language, your operating system, the date and time you access the website, and the website from which you linked to our website in order to allow us to perform statistical measurements about our website.
II. Use of personal information
a.) Services and transactions
We use your personal information to deliver services or carry out transactions you have requested, such as providing information on Babelprojekt’s services, registering purchased services, processing product orders, handling warranty claims, answering customer service requests and facilitating the use of our website. In order to offer you a consistent experience in your interactions with Babelprojekt, information collected by our website may be combined with information we collect by other means.
b.) Website improvement
We may use your personal information to improve our website and to make it easier to use by eliminating the need for you to repeatedly enter the same information or by customizing our website to your particular preference or interests.
With your permission, we may use your personal information gathered via our website to inform you of services available from Babelprojekt. When collecting information that might be used to contact you about our services, we will always give you the opportunity to opt-out of receiving such communications. Moreover, each e-mail communication we send includes an unsubscribe link allowing you to stop the delivery of that type of communication. If you choose to unsubscribe, we will remove you from the relevant list within 15 business days.
d.) Applications for employment
In connection with a job application or inquiry, you may provide us with information about yourself, such as curriculum vitae. We may use this information throughout Babelprojekt and its controlled subsidiaries and affiliates for the purpose of employment consideration. We will keep the information for future consideration unless you direct us not to do so.
III. Disclosure of personal information
Personal information you provide to Babelprojekt through our website will not be shared outside of Babelprojekt and its controlled subsidiaries and affiliates without your permission.
Disclosure to service providers: Babelprojekt contracts with other companies to provide services on our behalf, such as hosting websites, sending out information, processing transactions, and analyzing our website. We provide these companies with only those elements of your personal information they need to deliver those services.
Babelprojekt will not provide your personal information to a third party, unless we are obliged to do so by a statutory requirement, legal authority or alike. We may, however, ask if you would like to provide your personal information to another user (i.e. outsourcer or freelancer). We will only share your information when you specifically give us permission to do so.
Babelprojekt is committed to protecting the security of your personal information. We use stringent security technologies and procedures to protect your personal information from unauthorized access, use, or disclosure. The personal information you provide is stored on computer systems with limited access, which are located in controlled facilities. On websites to which you login, it is your responsibility to ensure the security of your password and not to reveal this information to others. Information security is a top priority at Babelprojekt and we employ dedicated experts to handle this important area. Additionally, to help keep your data private, it is important to have a strong password and to not share that password with others.
V. Consent to international transfers of personal information
The personal information we collect on our website may be processed by Babelprojek’s affiliates, subsidiaries or agents operating or maintaining facilities in other countries. Although the laws that protect personal information in those countries may differ from the laws where you live, we will take reasonable steps to ensure that your privacy is protected. By using our website and providing your information to us, you consent to these conditions.
VI. Children’s information
Babelprojekt does not intentionally collect information from children and does not target or direct its website to children.
VII. Security of uploaded documents
Babelprojekt allows you to send and receive big files by using our project-management system (up to 100MB). You can access your files from any computer, anywhere in the world. The only requirement is to have internet connection.
VIII. Document deletion and recovery policy
If a document has been permanently deleted from the project-management system, it is not possible to recover the item. It is also impossible to recover documents or files after a Babelprojekt administrator deletes a user’s account.