Babelprojekt Support: FAQ for Translation Agencies

Hi, how can we help you?

What is Babelprojekt?

Babelprojekt is an SaaS solution specially designed for translation agencies and departments to manage their cross revisioned translation projects with ease. Babelprojekt offers a specifically designed Translation Management System to support translation assignments. The web page is interactive, the projects/assignments are transparent and simple to navigate through. The webpage is not taking part in the actual translation work; it is a supporting and facilitating medium. No commission has to be paid after orders and assignments. Translation projects are made faster, more efficient and cheaper.

Do I need to install software on my computer to be able to use Babelprojekt?

Babelprojekt is a 100% online application. You access Babelprojekt via the Internet.

Is Babelprojekt a translation agency?

We are not a translation service provider or broker of any sort. We are in no way involved in transactions within any organization (translation agencies and certain departments of firms) using our service. The price of the translation project is irrelevant to us, as we do not benefit from and do not receive a commission after the orders. Any issues occurring within the institutes related to translation works, is irrelevant for us. However, you can contact us any time if you think we can help you solving your issues.

In which languages is Babelprojekt available?

The admin-interfaces are available in English and German. We are constantly working on adding new languages based on demand.

What services are dealt with on Babelprojekt?

You can choose between 329 languages, 506 different fields and the following services:
• Translation: Translation of source-language text to a target-language text
• Proofreading: Checks the spelling, grammar, completeness and accordance to the original text
• Sworn translation: For certificates, official documents, identity card

• Interpreting: Consecutive interpreting
• Sworn Interpreting: Used on marriage, court and other official places
• Conference interpreting: Simultaneous interpretation: the interpreters are sitting in soundproof booths

• Interpreter- and conference equipment: Installations for simultaneous interpretation and conferences (booths, microphones, headphones, loudspeakers).
• Desktop Publishing (DTP) / Pagination: Pagination refers to of dividing content into discrete pages. DTP is used for elaborate layouts that require graphic designers and applications.
• Dubbing: Replacing all voice parts in a different language, adapted to the mouth movements.
• Subtitling: Integrated translation and subtitling services for television, DVD, Blu-Ray, Internet streams, presentation and cinema.
• Transcription: The conversation of speech into text with or without translation.
• Website localization: Adapting a website to the local language and culture in the target market.

Who runs Babelprojekt?

Profi Partner GmbH

T: +49 (0)89 2351 3320
A: Potsdamer Straße 5, D-80802 München
UST-IDNR.: DE311268043

Who can join Babelprojekt?

Babelprojekt connects translation agencies and language departments with translation service providers. Any company, private person, and also students are warmly welcome on Babelprojekt.com.
We especially encourage translators with relevant academic background and work experience to join the service. Merely being a native speaker is not enough to qualify as a translator. After you join you will be asked to upload your CV, professional certificates.

How long does it take to register?

For project managers it takes less than 3 minutes. For translators it may take longer because the catalog needs all details from the languages they are translating in.

How can I contact Babelprojekt if I have difficulties with register?

Send us an e-mail to [email protected] or contact us through Skype. Our German and English speaking colleagues are awaiting your call. Our Skype username is Babelprojekt.

How can I make changes on my profile?

To change or update your profile (upload new references, profile picture, new prices, set language pairs, set the types of services you offer etc.) go into your Personal Account/ Settings. Don’t forget to click on Save to fix the changes you have made.

How does Babelprojekt protect my privacy?

Please consult our Privacy Policy.

Will I receive spam if I register?

Our anti-spam policy is very strict. We never resell or communicate the contact details of your accounts in any way. Should you have doubts or want to be removed from our database please contact Babelprojekt directly: [email protected]

For translators: What's in it for me?

You will be member of a unique social network portal. You can find your colleagues and build new connections; you can ask for help as well as help your colleagues.
Babelprojekt offers the opportunity to earn money with your language skills by providing professional translation and interpretation and other translation related services.
Your profile will be listed if a user is searching in our database.
As a translation service provider in our database, you will be alerted automatically when translation projects are posted that fit your skills.
You can easily follow up your projects and give quotes by using our project-management system.

For translators: Why do I have to specify my profile in detail?

By detailing your language pairs, the appropriate qualifications and specializations you can get the most suitable assignments and make it easier for outsourcers to find you. It is in the interests of both the clients and the service providers to include as much detail in your personal profile as possible. You receive automatic notifications about uploaded jobs and questions from freelancers which include your specialization and language pairs. Providing further personal details such as schools will help in building your network.

For translators: What should I do, if I received a request for quote?

If you cannot take an assignment or send a quote Reject the request.
Before answering, check the deadline for sending the quote. Then check all the details (count of norm-lines, language, etc.) and if there is any misunderstanding or mistake Reject the request and ask for a correction.
If you Send a quote, make sure you can start the work if you get the assignment. Your potential client will hire you with the conditions agreed in the request. If you get the assignment after having sent your quote, you can start working; the project will be imported into the project management system. There is no need for further feedback.
If your quote is rejected by the PM, don’t worry, maybe it works out next time!

For translators: How to take an assignment?

If you haven’t sent a quote for the work, read the assignment carefully. Please check all details before you start (word count, language pair, price, deadlines, and so on). If there is any misunderstanding or mistake Reject the assignment and request a new one.
If you take on a project you are committed to deadlines.

For translators: What to do, if I get too many assignments?

The translation industry is competitive so sometimes you may be working only on one project while at other times you could accept 3-4 projects at once. Many translators take on too many projects in their excitement to gain experience and grow their portfolio. Problems start when clients expect quality work on short deadlines. You may be pressured into submitting work for which you did not have enough time to review carefully. Clients may consider hiring you for more work if you perform well. You may lose the control and overview of parallel running project. Make sure you don’t take on too many assignments and you do your best work. Juggling an overwhelming number of projects can, in the long run, make your career stressful, less profitable and less stable.

For translators: How to take an assignment?

If you haven’t sent a quote for the work, read the assignment carefully. Please check all details before you start (word count, language pair, price, deadlines, and so on). If there is any misunderstanding or mistake Reject the assignment and request a new one.
If you take on a project you are committed to deadlines.

Or, submit a ticket if needed.

Copyright 2017 Team Babelprojekt | All Rights Reserved | [email protected]

Babelprojekt